Supporting Students in Unprecedented Times

60-180 min keynote presentation or workshop

The COVID19 pandemic has disrupted campus life significantly in mere weeks, and will continue to reshape the student experience for several more years. As we head into our first largely-online academic year, how will our students, their needs and expectations evolve? How can we digitally deliver effective onboarding, advising, academic and social engagement, and the full range of supports necessary? How can we add value and depth to the off-campus experience? How can we work effectively as a coordinated team, when many of us may continue to work remotely for months?

In this fast-paced, interactive online workshop, Ken Steele will share emerging trends in student services and promising best practices, and lead us in an exploration of some key issues and actions we need to address in the months ahead.

Ken Steele is Canada’s leading higher education monitor and futurist. He co-founded Academica Group, created the Academica Top Ten, manages Eduvation Inc, co-authored Canada’s first book on enrolment management, publishes a daily email newsbrief the Eduvation Insider, and hosts a weekly webcast, Ten with Ken, that reaches thousands of subscribers on a dozen platforms. Ken brings his unique perspective and insight to a broad range of audiences, from faculty and instructors, boards and senior administration, to information technology staff, concerned parents, and Canada’s most powerful corporate CEOs.

Ken has been blogging extensively on the COVID19 pandemic. Here are some relevant examples, for a sense of Ken’s approach and as potential pre-reading for participants: